Terms & Conditions

Welcome to Growlinx. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you or the entity you represent ("Client," "you," or "your") and Growlinx ("Growlinx," "Agency," "we," "us," or "our").

These Terms govern your access to and use of our digital marketing, advertising management, search engine optimization, content strategy, brand acquisition, and growth consulting services, whether accessed via our website (https://growlinx.com) or executed through a separate Statement of Work (SOW) or proposal.

By visiting our website, signing a Statement of Work, remitting payment for any invoice, or issuing written approval to begin marketing work, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any portion of these Terms, you must not access our website or engage our agency services.

Growlinx provides digital growth services designed to expand online visibility, improve acquisition efficiency, and scale commercial performance. Services are provided on a professional consulting and execution basis and include:

• Technical & Editorial Search Engine Optimization
• Paid Search, Paid Social & Programmatic Media
• Social Media Content Strategy & Brand Management
• App Store Optimization (ASO) & Acquisition
• Creator, Influencer & Talent Partnership Management
• YouTube Strategy, Video SEO & Monetization

The successful execution of digital marketing campaigns requires close collaboration. The Client agrees to:

• Provide timely access to necessary advertising platforms, analytics consoles, content management systems (CMS), and domain configurations.
• Designate a primary point of contact with decision-making authority for milestone reviews and campaign approvals.
• Ensure all assets, logos, trademarks, claims, and product information provided to Growlinx comply with all applicable advertising and consumer protection laws.
• Maintain active and funded payment methods on all linked third-party ad accounts to prevent campaign disruption.

The specific deliverables, milestones, and timelines for any engagement shall be governed by the respective Statement of Work. Any request for services outside the agreed scope ("Scope Expansion") will be evaluated separately and may require an addendum or supplementary estimate before work commences.

Formal notices, deliverable submissions, and approvals must be conducted via official project communication channels or email. To maintain campaign momentum, unless an alternative review window is specified in an SOW, the Client agrees to review and provide feedback or approval on submitted deliverables within five (5) business days of receipt.

Client agrees to pay all fees outlined in executed SOWs or digital invoices. Unless explicitly stipulated otherwise:

• Fixed-fee project milestones and monthly retainer fees are invoiced and payable in advance of service commencement.
• Invoices are due upon receipt or according to net payment terms specified in your SOW.
• Overdue balances may incur a monthly late fee equal to 1.5% per month or the maximum rate permissible by applicable law.
• Growlinx reserves the right to suspend active campaign management and deliverable production if accounts remain delinquent.

Agency management fees paid to Growlinx are strictly separate from direct advertising spend paid to platform networks (such as Google, Meta, Apple, TikTok, or LinkedIn). All media budgets are billed directly by the ad networks to the Client's designated billing account unless a consolidated enterprise billing arrangement is established in writing.

Growlinx employs high-standard marketing methodologies, predictive modeling, rigorous testing, and continuous algorithmic optimization.

Client Deliverables: Upon receipt of full payment for all corresponding fees, all final custom creative assets, marketing copy, and strategy documents created specifically for the Client shall become the intellectual property of the Client.

Agency Pre-Existing Materials: Growlinx retains all right, title, and interest in and to its pre-existing proprietary methodologies, software tooling, internal attribution frameworks, automated workflows, templates, and general marketing architectures.

The Client grants Growlinx a non-exclusive, worldwide license to use, display, and distribute Client logos, product assets, and brand content solely for the purpose of executing the agreed marketing deliverables. The Client represents and warrants that all materials provided do not infringe upon any third-party intellectual property or privacy rights.

Both parties agree to hold in strict confidence all proprietary, commercial, financial, and operational information disclosed during the engagement. Confidential information will not be disclosed to any third party without prior written consent, except to employees, contractors, and legal advisors bound by similar confidentiality obligations.

Growlinx processes information in compliance with recognized privacy standards and data governance best practices. For detailed information regarding our data collection, tracking protocols, and security practices, please review our Privacy Policy.

Campaigns rely on third-party networks (including Google, Meta, TikTok, Apple, and LinkedIn) governed by their independent policies and terms. Growlinx is not responsible for policy shifts, account rejections, review delays, or platform outages instituted by these third-party platforms.

While Growlinx strives for continuous execution during standard business hours, services may be subject to scheduled maintenance or unforeseen technical interruptions. We make commercially reasonable efforts to notify clients of any planned downtime affecting campaign monitoring tools.

To the maximum extent permitted by applicable law, in no event shall Growlinx, its officers, directors, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, goodwill, or business interruption) arising out of or related to our services.

Growlinx's aggregate liability for all claims arising under any engagement shall not exceed the total agency fees actually received by Growlinx from the Client during the three (3) month period immediately preceding the event giving rise to liability.

The Client agrees to defend, indemnify, and hold harmless Growlinx from and against any third-party claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from: (a) Client-provided products, services, or marketing claims; (b) Client breach of these Terms; or (c) infringement of any third-party intellectual property in Client-supplied materials.

Either party may terminate an engagement for material breach upon fourteen (14) days written notice if the breach remains uncured. For monthly retainer engagements, either party may terminate without cause by providing thirty (30) days prior written notice prior to the start of the next billing cycle.

All refund requests, eligibility criteria, deliverable reconciliations, and cancellation fee calculations are strictly governed by our dedicated Refund Policy, which is incorporated into these Terms by reference.

In the event of any controversy, claim, or dispute arising out of or relating to these Terms or the services provided, the parties agree to engage in good-faith executive negotiations for at least thirty (30) days before initiating formal arbitration or judicial proceedings.

Growlinx reserves the right to modify these Terms at any time. When modifications occur, we will update the "Last Updated" timestamp at the top of this document. Continued use of our website or services following posted updates signifies your acceptance of the revised Terms.

These Terms and any dispute arising from them shall be governed by and construed in accordance with the applicable laws governing commercial contracts, without giving effect to any conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in courts of competent jurisdiction.

If you have questions, inquiries, or require formal clarification regarding these Terms & Conditions or custom agreement options, please contact our administrative team: